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PowerDock 2 - 4 in 1 Charging Dock šŸ†•

Last updated on May 22, 2026

Description & How To Use

Meet the PowerDock 2, the charging station that's built for home and designed for life on the go. With dedicated spots for your smartphone, earbuds, and an additional USB-C device, you can charge up to three devices at once.

But what sets the PowerDock 2 apart is the detachable PowerPack 3. Sitting neatly in the dock, it charges quietly in the background alongside your other devices. And when you need to head out? Simply snap it off and take it with you.

Unboxing and Tutorial

Tech Specs & Compatibility

Tech Specs
Charging Stand
USB-C1 Input: 5VāŽ“3A, 9VāŽ“3A
Pogo Pin Output: 5VāŽ“2A, 9VāŽ“2A
Wireless Output: 5W
USB-C2 Output: 5VāŽ“1A
Pogo Pin + Wireless Output: 18W max
Pogo Pin + Wireless + USB-C2 Output: 23W max
Dimensions: 115.06Ɨ74.06Ɨ117.11mm
Weight: 196g

Power Bank
Capacity: 10000mAh, 38.5Wh, 3.85V
Pogo Pin Input: 5VāŽ“2A, 9VāŽ“2A
USB-C1 Input (USB-C cable): 5VāŽ“3A, 9VāŽ“2A, 12VāŽ“1.5A
USB-C1 Output (USB-C cable): 5VāŽ“3A, 9VāŽ“2.22A, 12VāŽ“1.67A
USB-C2 Output (USB-C port): 5VāŽ“3A, 9VāŽ“2.22A, 12VāŽ“1.67A
Wireless Output: 5W / 7.5W / 10W / 15W max
Total Output: 15W max
Dimensions: 110Ɨ68Ɨ22.5mm
Weight: 218.6g

**Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection **

Compatibility PowerPack 3: Compatible with any MagSafe or Qi enabled devices. If your smartphone is Qi enabled, but not MagSafe compatible you will need a SnapMag case. The PowerPack 3 can also charge any devices that use lightning or USB-C as a charging method, with it's interchangeable cables.

Charging Pad: The charging pad located on the back of the dock can charge any Android or Apple earbuds that support Qi wireless charging.

USB-C Output: The USB-C output is compatible with all USB-C devices.

Travel Compliant
The PowerPack 3 is approved for carry-on.

What's Included

What's included in the box?

  • PowerPack 3 Charging Stand

  • PowerPack 3

  • USB-C charging cable

  • 30W Wall Plug

FAQ's

**
How do I recharge the PowerPack 3? **
Simply attach the PowerPack 3 to the PowerDock 2 and it will recharge automatically, while still charging your smartphone at the same time.

**How many devices can I charge at once? **
The PowerDock 2 can charge up to 3 devices at the same time. It has dedicated spots for your smartphone and earbuds, plus an additional USB-C output for any other device you need to charge.

**How many devices can I charge at the same time? **
The PowerDock 2 is capable of charging up to 4 devices at the same time.

**Can I customise the charging cable setup in the PowerPack 3? **
Yes, the PowerPack 3 comes with one USB-C and one Lightning interchangeable cable straight out of the box. If you'd like to customise your setup further, additional cables are available to purchase separately.

User Manual

Please contact us if you need a copy of the product user manual

Troubleshooting

Why isn't my phone charging when it's sitting on the dock?

The phone may not be correctly aligned with the wireless charging coil.

Please try:

  • Removing any thick phone cases or pop sockets

  • Repositioning the phone on the charging area

  • Ensuring the dock is connected to a suitable power adapter

  • Checking that the phone supports wireless charging

If using an iPhone with MagSafe, you should feel the magnets align the device into position.

Why is my phone charging slowly?

Charging speed can vary depending on:

  • The power adapter being used

  • Battery percentage of the phone

  • Phone temperature

  • Whether multiple devices are charging simultaneously

For best performance, use the supplied or recommended USB-C power adapter and cable.

Like all smartphones, charging speeds may reduce automatically after approximately 80% to help preserve battery health.

Can I charge multiple devices at the same time?

Yes.

The PowerDock 2 is designed to charge multiple compatible devices simultaneously, including:

  • Phone

  • Smartwatch

  • Earbuds

  • PowerPack 3 (when docked)

Charging multiple devices at once may slightly reduce the charging speed available to each device.

Can I use the PowerPack 3 while it's attached to the dock?

Yes.

The PowerPack 3 can be removed and used as a portable power bank whenever required.

When returned to the dock, it should automatically begin recharging.

Why is the PowerPack getting warm?

A small amount of warmth is normal during charging, especially when:

  • Wireless charging is being used

  • Multiple devices are charging simultaneously

  • Fast charging is active

If the device becomes excessively hot, disconnect it and allow it to cool before use.

Can I replace the cable on the PowerPack 3?

Yes.

The interchangeable cable system allows worn or damaged cables to be replaced without replacing the entire power bank.

Ensure only compatible SnapWireless interchangeable cables are used.

Warranty

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritise your satisfaction in resolving significant concerns.

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

  • Normal wear and tear from daily use.

  • Misuse, lack of care, mishandling, or accidents outside the warranty scope.

  • Use of the product beyond its intended purpose.

  • Damage from improper/unauthorised repair or maintenance.

  • Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.

60 Day Return Guarantee

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you've changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product's original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless's online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined.

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

  • For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure