Description & How To Use
Meet the PowerBase 4 – the fourth generation of our all-in-one charging station. Designed to keep your tech essentials powered at home or in the office, it features dedicated spots for your phone, earbuds, and smartwatch. Plus, the built-in retractable cable lets you charge a fourth device simultaneously. With its sleek, foldable design, the PowerBase 4 is made for daily use and effortless travel.
Unboxing and Tutorial
Tech Specs & Compatibility
Tech Specs
Input: 60W Minimum required
Wireless Output: 15W MaxEarphone Output: 5W Max
USB-C Cable (InfinityCord) Output: 20W Max
USB-C Output: 5W Max
Dimensions: 127mm x 37mm x 61mm
Weight: 306g
*** Please note the PowerBase 4 requires 60W minimum input.
Safety Protections: Overcharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection**
Compatibility
The PowerBase 4: is compatible with all Qi enabled smartphones, all Qi enabled AirPods & all Apple Watch series and Samsung Watch series.
Watch charger: is not included and needs to be added separately.
Compatible models below:
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Apple Watch Series 1–10, SE, Ultra & Ultra 2
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Samsung Galaxy Watch 3, 4, 5, 6 and 7 as well as Active 1 & 2 & Watch Ultra
What's Included
What’s included in the box?
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PowerBase 4
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USB-C cable
*Watch charger and wall plug purchased separately. Please note the PowerBase 4 requires 60W minimum input.
FAQ's
How many devices can I charge at the same time?
The PowerBase 4 can charge up to 4 devices simultaneously. You can charge a mobile device on the MagSafe-compatible front, wireless earbuds on the top surface, another device using the retractable USB-C cable, and a fourth device via the rear USB port — where the watch adapter can also be connected.
Which smart watches can the PowerBase 4 charge?
The PowerBase 4 works with most popular smartwatches, but please note the watch charger isn’t built-in and needs to be added separately..
It supports:
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Apple Watch Series 1–10, SE, Ultra & Ultra 2
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Samsung Galaxy Watch 3, 4, 5, 6 and 7, and Active 1 & 2 as well as Watch Ultra
Do I need to buy the wall adapter?
The PowerBase 4 requires 65W minimum power input. If you don’t have one that suits, we recommend using our official adapter to ensure full charging performance. The wall adapter is $20 off when purchased together with the PowerBase 4.
Do I need a SnapMag phone case?
For the best magnetic alignment, we recommend using a SnapMag case. MagSafe-compatible devices without a case will still attach magnetically. However, if your case is not MagSafe-compatible, the magnetic hold will be weaker or not work at all.
User Manual
Please contact us if you need a copy of the product user manual
Troubleshooting
PowerBase 4 – Not Charging or Powering On
The PowerBase 4 requires a minimum of 65W USB-C power input to operate correctly. If you’re using an adaptor below 65W, the unit may not power on or charge properly.
Tip: If you don’t have a suitable adaptor, we recommend using our official 65W wall adaptor to ensure full charging performance.
Snaps 100% Happiness Guarantee
At SnapWireless, we believe great products should make your life easier, not add friction. That’s why every purchase is backed by our 100% Happiness Guarantee, a promise designed to give you complete confidence when you shop with us. It covers change of mind, compatibility concerns, performance issues and more.
What Our Guarantee Covers
Love it or Return it (60-Day Money-Back Guarantee)
We want you to genuinely love your SnapWireless purchase. If it doesn’t meet your expectations or isn’t compatible with your devices, simply return it within 60 days for a full refund. No questions asked.
Built to Last (24-Month Product Warranty)
We stand by the quality of our products. Every SnapWireless charger is backed by a 24-month manufacturer warranty. If something goes wrong due to a fault, we’ll replace it quickly.
Full Policy Details
Returns Criteria
Condition
The product should not be excessively worn, damaged, or tampered with beyond normal use. Intentional damage or misuse may disqualify the return.
Time Frame
You have 60 days from the order date to initiate a return under our Love It or Return It guarantee.
Where You Purchased
This guarantee applies to products purchased directly from the official SnapWireless online store or SnapWireless retail locations.
If your item was purchased from a reseller, please contact them directly for returns or exchanges.
Proof of Purchase
A receipt, order confirmation or proof of purchase is required. Returns without verification may be declined.
Special Conditions
To keep this program fair for all customers:
Single Item Return
Each customer can return one product per year under the 100% Happiness Guarantee.
This means the same product cannot be returned more than once per customer.
Bulk Orders
Orders of 20 items or more (individual units) are not eligible for the 100% Happiness Guarantee.
Clearance, Refurbished or Promotional Items
Items purchased on clearance pricing or marked as refurbished are not eligible for the 100% Happiness Guarantee.
Shipping Costs
Domestic (Australia) Returns
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Original shipping fees are non-refundable.
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Return shipping is not covered by SnapWireless.
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Upon request, we can provide a prepaid return label for AU$9.50, deducted from your refund.
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Alternatively, we can supply our return address so you can organise your own shipping.
International Returns
Customers outside Australia are responsible for return shipping costs.
SnapWireless will cover the shipping cost of the replacement item.
Replacement Process
Processing Time
We aim to process returns or replacements within 7 business days of receiving the item.
No Restocking Fees
There are no restocking fees for returns that meet all criteria under the Snaps 100% Happiness Guarantee.
Items that do not meet the criteria may still be reviewed at our discretion and may incur a restocking fee.
Disclaimer
We reserve the right to refuse returns that do not meet the return conditions. Items showing physical damage due to misuse, neglect or modification may be deemed ineligible. If this occurs, our team will contact you with further information.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure is not a major failure.