Description & How To Use
Introducing the Trvlr Tag, a premium leather luggage tag equipped with official Apple Find My technology, ensuring your luggage is always traceable. It features a built-in rechargeable battery and an audible locator for added convenience. With Trvlr Tag, you'll enjoy peace of mind during your travels, knowing your belongings are just a tap away.
Unboxing and Tutorial
Tech Specs & Compatibility
USB POGO Pin Input: 190mAh
Max
Battery: 210mAh (rechargeable lithium battery)
Standby time: Approximately 6 month (fully charged)
Wireless technology: Bluetooth 5.2
Dimensions: 186.7mm x 64mm x 7mm
Weight: 45g
Safety Protections: Low battery protection, overheating protection, over voltage protection.
Compatibility
The Trvlr Tag's Apple Find My tracking technology is exclusively compatible with Apple devices and can be accessed through the Find My app.
What's Included
Trvlr Tag
Charging Cable: USB-C to Pogo
x3 Contact Cards
FAQ's
Do I need an Apple device to track my tag?
The Trvlr Tag utilises Apple’s Find My technology and is currently exclusive to Apple devices only. All tracking can be done through the Apple Find My app.
How often do I need to recharge my tag?
Unlike other tracking devices the Trvlr Tag does not require single use batteries to power your tag. Instead you simply need to recharge the built-in battery when flat. A fully charged battery will last up to 6 months.
Is the Trvlr Tag airline safe?
Yes, the Trvlr Tag is approved by airlines. You will have no issues checking in your luggage at the airport.
Is the Trvlr Tag Apple certified?
Yes, the Trvlr Tag is certified by Apple and utilises Apple's Find My technology to assist in locating and tracking your luggage.
User Manual
Please contact us if you need a copy of the product user manual
Troubleshooting
I have an Android device; is the TRVLR tag compatible?
At the moment the TRVLR tag is only compatible with Apple devices via its Find My App
The TRVLR tag is not connecting to my iPhone. Help!
Sometimes, the TRVLR tag may need a factory reset to connect to your iPhone the first time. Please factory reset the unit and connect to your iPhone.
How do I know that my TRVLR tag is fully recharged?
The TRVLR tag will indicate green when fully charged via the POGO charger cable.
Snaps 100% Happiness Guarantee
At SnapWireless, we believe great products should make your life easier, not add friction. That’s why every purchase is backed by our 100% Happiness Guarantee, a promise designed to give you complete confidence when you shop with us. It covers change of mind, compatibility concerns, performance issues and more.
What Our Guarantee Covers
Love it or Return it (60-Day Money-Back Guarantee)
We want you to genuinely love your SnapWireless purchase. If it doesn’t meet your expectations or isn’t compatible with your devices, simply return it within 60 days for a full refund. No questions asked.
Built to Last (24-Month Product Warranty)
We stand by the quality of our products. Every SnapWireless charger is backed by a 24-month manufacturer warranty. If something goes wrong due to a fault, we’ll replace it quickly.
Full Policy Details
Returns Criteria
Condition
The product should not be excessively worn, damaged, or tampered with beyond normal use. Intentional damage or misuse may disqualify the return.
Time Frame
You have 60 days from the order date to initiate a return under our Love It or Return It guarantee.
Where You Purchased
This guarantee applies to products purchased directly from the official SnapWireless online store or SnapWireless retail locations.
If your item was purchased from a reseller, please contact them directly for returns or exchanges.
Proof of Purchase
A receipt, order confirmation or proof of purchase is required. Returns without verification may be declined.
Special Conditions
To keep this program fair for all customers:
Single Item Return
Each customer can return one product per year under the 100% Happiness Guarantee.
This means the same product cannot be returned more than once per customer.
Bulk Orders
Orders of 20 items or more (individual units) are not eligible for the 100% Happiness Guarantee.
Clearance, Refurbished or Promotional Items
Items purchased on clearance pricing or marked as refurbished are not eligible for the 100% Happiness Guarantee.
Shipping Costs
Domestic (Australia) Returns
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Original shipping fees are non-refundable.
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Return shipping is not covered by SnapWireless.
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Upon request, we can provide a prepaid return label for AU$9.50, deducted from your refund.
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Alternatively, we can supply our return address so you can organise your own shipping.
International Returns
Customers outside Australia are responsible for return shipping costs.
SnapWireless will cover the shipping cost of the replacement item.
Replacement Process
Processing Time
We aim to process returns or replacements within 7 business days of receiving the item.
No Restocking Fees
There are no restocking fees for returns that meet all criteria under the Snaps 100% Happiness Guarantee.
Items that do not meet the criteria may still be reviewed at our discretion and may incur a restocking fee.
Disclaimer
We reserve the right to refuse returns that do not meet the return conditions. Items showing physical damage due to misuse, neglect or modification may be deemed ineligible. If this occurs, our team will contact you with further information.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure is not a major failure.