Description & How To Use
The PowerPack Nano is a reliable backup charger that offers a convenient charging solution for anyone on the go. With built-in lighting and USB-C cables that are compatible with Android and Apple devices, it eliminates the need of carrying messy cables. Its 2,000mAh battery delivers a quick power boost when needed, while the built-in LED light serves as a handy tool in the dark.
Unboxing and Tutorial
Tech Specs & Compatibility
Tech Specs
Battery Capacity: 2,000mAh/7.4Wh
USB-C Input: 5V/2A Max
USC-C Output: 5V/2A Max
Lightning Output: 5V/2A Max
Dimensions: 65mm x 38mm x 10mm
Weight: 61g
Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection.
Compatibility
The PowerPack Nano is capable of charging almost any mobile device that takes USB-C or lightning as a charging method, including Apple & Android.
It is also compatible with all Apple AirPods models, Samsung Buds and Pixel Buds.
What's Included
PowerPack Nano
USB C-A Cable
User Manual
FAQ's
What devices can I charge with the PowerPack Nano?
The PowerPack Nano can charge most mobile devices, including those that use USB-C or lightning cables, such as Apple and Android smartphones.
**How many devices can I charge at once?** The PowerPack Nano can charge only one device at once. While it may not be suitable for charging multiple devices simultaneously, its focus on charging one device at a time ensures that it delivers optimal charging performance and provides you with an extra boost of charge when you need it most.
**How much charge can the PowerPack Nano give my phone?** The PowerPack Nano is the perfect backup charger when on the go. It has the ability to provide up to 50% battery to your smartphone, ensuring that you are never caught with a dead battery.
**How long does it take to charge the PowerPack Nano?** The PowerPack Nano requires approximately 1.2 hours to recharge. The included USB C-A cable can be used to recharge the PowerPack Nano.
User Manual
Please contact us if you need a copy of the product user manual
Troubleshooting
Why doesn't the PowerPack Nano fully recharge my device?!
The PowerPack Nano is designed as an emergency charger, capable of providing approximately 20-50% additional charge to most smartphones on the market when you need it most
How do I turn off the lights?
Press the power button to cycle through the different light modes
The PowerPack Nano feels hot when charging!
The unit is equipped with safety protocols to prevent overheating. It’s normal for the PowerPack Nano to feel warm while it’s providing maximum charge to recharge your device. If it becomes excessively hot, stop using it and allow it to cool down before resuming.
Snaps 100% Happiness Guarantee
At SnapWireless, we believe great products should make your life easier, not add friction. That’s why every purchase is backed by our 100% Happiness Guarantee, a promise designed to give you complete confidence when you shop with us. It covers change of mind, compatibility concerns, performance issues and more.
What Our Guarantee Covers
Love it or Return it (60-Day Money-Back Guarantee)
We want you to genuinely love your SnapWireless purchase. If it doesn’t meet your expectations or isn’t compatible with your devices, simply return it within 60 days for a full refund. No questions asked.
Built to Last (24-Month Product Warranty)
We stand by the quality of our products. Every SnapWireless charger is backed by a 24-month manufacturer warranty. If something goes wrong due to a fault, we’ll replace it quickly.
Full Policy Details
Returns Criteria
Condition
The product should not be excessively worn, damaged, or tampered with beyond normal use. Intentional damage or misuse may disqualify the return.
Time Frame
You have 60 days from the order date to initiate a return under our Love It or Return It guarantee.
Where You Purchased
This guarantee applies to products purchased directly from the official SnapWireless online store or SnapWireless retail locations.
If your item was purchased from a reseller, please contact them directly for returns or exchanges.
Proof of Purchase
A receipt, order confirmation or proof of purchase is required. Returns without verification may be declined.
Special Conditions
To keep this program fair for all customers:
Single Item Return
Each customer can return one product per year under the 100% Happiness Guarantee.
This means the same product cannot be returned more than once per customer.
Bulk Orders
Orders of 20 items or more (individual units) are not eligible for the 100% Happiness Guarantee.
Clearance, Refurbished or Promotional Items
Items purchased on clearance pricing or marked as refurbished are not eligible for the 100% Happiness Guarantee.
Shipping Costs
Domestic (Australia) Returns
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Original shipping fees are non-refundable.
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Return shipping is not covered by SnapWireless.
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Upon request, we can provide a prepaid return label for AU$9.50, deducted from your refund.
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Alternatively, we can supply our return address so you can organise your own shipping.
International Returns
Customers outside Australia are responsible for return shipping costs.
SnapWireless will cover the shipping cost of the replacement item.
Replacement Process
Processing Time
We aim to process returns or replacements within 7 business days of receiving the item.
No Restocking Fees
There are no restocking fees for returns that meet all criteria under the Snaps 100% Happiness Guarantee.
Items that do not meet the criteria may still be reviewed at our discretion and may incur a restocking fee.
Disclaimer
We reserve the right to refuse returns that do not meet the return conditions. Items showing physical damage due to misuse, neglect or modification may be deemed ineligible. If this occurs, our team will contact you with further information.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure is not a major failure.