PowerPack Slim 2 Pro - Fast Charging Slim Power Bank
Description & How To Use
Meet the PowerPack Slim 2 Pro—a sleek, compact, and ultra-fast wireless charging solution designed for on-the-go convenience. With its Qi2-certified technology, slim design, and built-in kickstand, it’s the ultimate power bank for all your charging needs.
Slim Design
The PowerPack Slim 2 Pro features an ultra-slim 8.5mm profile, making it the perfect travel-friendly companion that fits effortlessly in your pocket or bag.
Qi2 Wireless Charging
Equipped with upgraded Qi2 wireless charging technology, the PowerPack Slim 2 Pro delivers twice the charging speed of standard power banks, ensuring faster, more efficient power-ups.
5,000mAh Battery
The PowerPack Slim 2 Pro features a 5,000mAh battery, giving you up to one full charge on your smartphone.
Built-in Kickstand
Designed for versatility, the built-in swivel kickstand allows you to position your device in both landscape and portrait mode, making it ideal for hands-free video watching, calls, or browsing.
Unboxing and Tutorial
Tech Specs & Compatibility
Tech Specs
Battery Capacity: 5,000mAh
USB-C Input: 5V-3A, 9V-2.2A
USB-C Output: 5V-3A, 9V-2.2A
Qi2 Wireless Charging: 15W Max
Dimensions: 102mm x 70mm x 8.5mm
Weight: 130g
Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection.
Compatibility
The PowerPack Slim 2 Pro is compatible with a range of devices that are compatible with USB-C or MagSafe Wireless charging.
What's Included
What’s included in the box?
PowerPack Slim 2 Pro
USB-C charging cable
FAQ's
How slim is the PowerPack Slim 2 Pro?
The PowerPack Slim 2 Pro has an ultra-thin 8.5mm profile, making it so slim that you’ll barely notice it’s there.
Should I get the PowerPack Slim 2 or the PowerPack Slim 2 Pro?
The PowerPack Slim 2 is designed for ultimate portability. At just 5.85mm thin, it features a 3,000mAh battery and 7.5W wireless charging, making it the best choice if you need the slimmest power bank possible.
The PowerPack Slim 2 Pro, on the other hand, offers more power and faster charging. It comes with a 5,000mAh battery, 15W Qi2 wireless charging, and a built-in swivel kickstand, though it’s slightly thicker at 8.5mm.
How fast can I charge my smartphone?
The PowerPack Slim 2 Pro delivers 20W fast PD charging via USB-C output, allowing you to charge your smartphone at high speeds using a cable.
If you have an older iPhone or a non-MagSafe device, you’ll need a MagSafe-compatible case to enable wireless charging.
Do I need a MagSafe case to charge using MagSafe?
If you have an iPhone 12 or newer, your phone already supports MagSafe, so a special case isn’t needed.
If you have an older iPhone or a non-MagSafe device, you’ll need a MagSafe-compatible case to enable wireless charging.
User Manual
You can now find the PowerPack Slim Pro user manual via the video above or via YouTube—watch the step-by-step guide for easy setup and troubleshooting!
Troubleshooting
Why isn’t my device charging wirelessly with the PowerPack Slim 2?
• Device Compatibility: Ensure your device supports Qi wireless charging. Not all devices are Qi-enabled.
• Proper Alignment: Place your device correctly on the charging pad. Misalignment can prevent charging.
• Case Interference: Remove any thick, metal, or wallet-style cases, as they can interfere with wireless charging.
Why does the PowerPack Slim 2 get warm during use?
• Normal Operation: It’s typical for the power bank to become slightly warm, especially when charging vie wireless as it is a more inefficient form of charging compared to cable, however does provide more convenience.
• Overheating: If it becomes excessively hot, disconnect all devices and allow it to cool before resuming use.
Magnetic Attachment Issues
• MagSafe Compatibility: The PowerPack Slim 2 is MagSafe compatible. Ensure your device supports MagSafe or use a MagSafe-compatible case for a secure attachment.
• Obstructions: Remove any objects or cases between the PowerPack and your device that might weaken the magnetic connection.
Warranty
Warranty Coverage:
All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.
Scope of Warranty:
Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.
Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.
Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns.
Claim Requirements:
To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.
Exclusions:
Our warranty does not cover:
Normal wear and tear from daily use.
Misuse, lack of care, mishandling, or accidents outside the warranty scope.
Use of the product beyond its intended purpose.
Damage from improper/unauthorised repair or maintenance.
Subjective assessments of the product, such as speed or strength.
Warranty Claim Process:
Filing a warranty claim is straightforward:
Contact our customer service team via email or through our online form.
We'll guide you through each step, ensuring a hassle-free experience.
Australian Consumer Law:
Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.
60 Day Return Guarantee
Our Promise:
At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.
Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.
Returns Criteria:
Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.
Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.
Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.
Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined.
Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.
Refund Process:
Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.
Discretionary Returns:
For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.
Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.
Australian Consumer Law:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure