PowerPack Universal Slim | 10,000mAh Slim Travel Power Bank

Introducing the PowerPack Universal Slim, the latest addition to our travel-friendly power bank range, designed to keep you charged and connected wherever you are. It comes with interchangeable adaptors for AU, EU, UK, Asia, and a built-in US adaptor for seamless global compatibility. Equipped with built-in USB-C and Lightning cables, it delivers up to 22.5W and 20W outputs, respectively, for swift charging of Android and Apple devices. An additional 20W USB-C output lets you charge a third device at high speed. With a powerful 10,000mAh battery, it can charge your smartphone up to two times on a single charge, while an LED screen keeps you informed of the remaining power.

Tech Specs
Battery Capacity: 10,000mAh
AC Input: 110-230V 50/60Hz 0.25A (Max)
Type-C Input: 5V-12V, 1.5-3A (18W)
Type-C Output: 5V-12V, 1.67-3A (20W)
Type-C Cable Output: 4.5V-12V, 1.5-5A (22.5W)
Lightning Cable Output: 5V-12V, 1.67-3A (20w)
Dimensions: 122mm x 51.1mm x 33mm
Weight: 228.5g

Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection

Compatibility
The PowerPack Universal Slim is compatible with a range of devices that take USB-C or lightning as a charging method. Please note the maximum output is 22.5W and therefore it will not be enough power for laptops.

What’s included in the box?
- PowerPack Universal Slim
- Interchangeable Adaptors: AU, EU & UK.
- Lanyard

How many devices can I charge at once?
The PowerPack Universal Slim can charge up to three devices simultaneously. However, with a maximum output of 22.5W, charging multiple devices at once will reduce the power each device receives.

Can the PowerPack Universal Slim charge my laptop?
No, the PowerPack Universal Slim cannot charge laptops. If you need a power bank that can charge laptops, we recommend the PowerPack Universal Pro.

Can I use this in other countries?
The PowerPack Universal Slim is your ultimate travel essential. It comes with interchangeable adaptors for AU, EU, UK, and Asia, along with a built-in US adaptor, ensuring you can charge your devices seamlessly anywhere in the world.

Can I take the PowerPack Universal Slim on the plane?
Yes, the PowerPack Universal Slim is completely safe for carry-on bags and complies with all airline regulations regarding portable batteries.

How many charges can I get from the PowerPack Universal Slim?
The PowerPack Universal Slim features an impressive 10,000mAh battery, enabling you to fully charge your smartphone up to two times on a single charge.

Please contact us if you need a copy of the product user manual

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns. 

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

• Normal wear and tear from daily use.

• Misuse, lack of care, mishandling, or accidents outside the warranty scope.

• Use of the product beyond its intended purpose.

• Damage from improper/unauthorised repair or maintenance.

• Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined. 

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

• For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure