SnapMount 3 | Car Charger Phone Mount

Edited

Description & How To Use

The original remastered. The SnapMount 3.0 has been completely redesigned from the ground up.

The third generation SnapMount has a new mounting system with a dual locking hook design and upgraded magnetic alignment system to give you the perfect hold each and every time. This is truly the ultimate wireless charging car mount.


Unboxing and Tutorial


Tech Specs & Compatibility

Tech Specs
Input: QC3.0 5.0/2A, 9V/1.67A, 12V/1.5A
Output: 5W, 7.5W, 10 and 15 Watt Charging
Dimensions: 64mm x 105mm
LED illumination on face
Safety Protections: overheating, overvoltage, overcharge
Standard: Qi Standard
Weight: 80g

Compatibility
The SnapMount is compatible with any Qi wireless device. This includes any iPhone 8 or later, Samsung Galaxy S6 or later, Google Pixel 4 or later and other Qi wireless charging-enabled devices.


What's Included

1 x SnapMount 3
1 x QC 3.0 Cigarette Adapter
1 x USB-C Cable
1 x SnapMag Ring
1 x Air Vent Attachment

1 x Circular Vent Attachment
1 x Adhesive Dash Mount

1 x User Manual


FAQ's

Can I use the SnapMount with any phone case?
Yes, you can use almost any phone case with the SnapMount as long as it is not super thick or heavy. We include a magnetic ring which you can stick to the outside of your phone case so it can still magnetise to the SnapMount.

Does it support the new iPhone 12 and MagSafe?
Yes, the new SnapMount 3 is compatible with MagSafe and can hold your phone magnetically even without a phone case. The SnapMount does not support MagSafe 15W charging, it will support Qi wireless 15W. Apple iPhone 12 and 13 will still be limited to 7.5W charging.

Do I need a SnapMag Case?
The SnapMag Case has been designed to work hand in hand with the SnapMount and has a built-in SnapMag Ring. We suggest to use the SnapMag case for a seamless precise magnetic alignment although not required if you use the included SnapMag Ring or a MagSafe phone case.

Does it work for Samsung or Android phones?
Yes, the SnapMount is compatible with all Qi wireless enabled smartphones including Apple, Samsung and Google just to name a few. Please check our full compatibility list.

Is the magnetic hold or mounting stronger?
SnapMount 3 has an upgraded magnetic alignment system for a stronger hold, additionally it has a new upgraded mounting system with a dual lock design to give the strongest hold yet.

Will the magnets inside damage my phone?
SnapMount 3 has been designed with safety in mind. The magnets inside are the perfect strength that does not interfere with wireless charging but still provides a strong, secure hold. You should not be worried as the magnets in the SnapMount will not have any negative or damaging effects on your smartphone. Only industrial strength magnets can damage smartphones that we use today.

I don’t want to block my vents, is there another mounting option?
Our SnapMount includes an adhesive dash piece attachment inside the box. You can attach this to any flat surface in your car, such as your dash or windscreen.


User Manual

Please contact us if you need a copy of the product user manual


Troubleshooting

Why is my SnapMount 3 not staying in position?

Please make sure that all the mounting pieces are tightened to prevent the SnapMount from moving around. Also ensure that the locking nut is tightened to keep the device in place.

Why does it feel like my SnapMount 3 is charging my phone slowly?

The SnapMount offers 15W of charge to all wireless charging enabled devices which is limited to 7.5W due to Apple's wireless charging protocols for iPhone's. This can explain a slower charge compared to regular cable chargubg. In addition, we do recommend using the provided cigarette adapter included in the box to ensure the SnapMount receives the required power output. Plugging it into a standard USB port may not supply sufficient power.


Warranty

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns. 

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

  • Normal wear and tear from daily use.

  • Misuse, lack of care, mishandling, or accidents outside the warranty scope.

  • Use of the product beyond its intended purpose.

  • Damage from improper/unauthorised repair or maintenance.

  • Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.


60 Day Return Guarantee

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined. 

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

  • For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.