PowerPack 2 | 10,000mAh Pocket Power Bank

Meet PowerPack 2—your pocket-sized powerhouse. Dual built-in cables for Apple and Android, MagSafe compatability, and a crystal sharp LED display that keeps you in the know. All in a sleek & compact travel-ready form. This will be your new go to every day power bank.

Tech Specs
Battery Capacity: 10,000mAh/37Wh
Type C Input & Output: 5V/3A, 9V-2.2A, 12V-1.67A
USB Output: 5V-3A, 9V-2.2A, 12V-1.67A
Wireless Charging: 5W/7.5W/10W/15W
Type C Cable: 5V-2A
Lightning Cable: 5V-2A
Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection.

Compatibility
The PowerPack 2 is compatible with a wide range of devices including any Qi wireless compatible device and any USB-C and lightning cable charging devices.

Built-in Cables
The PowerPack 2 can charge all devices that use USB-C or lightning cables as a charging method. The PowerPack 2 includes a built-in USB-C & lightning cable for Android & Apple devices.

MagSafe Compatibility
The PowerPack 2 is compatible with all MagSafe compatible devices and cases. If your device is Qi wireless compatible and not MagSafe compatible you must order a SnapMag case for full compatibility.

It is also compatible with all Apple AirPods models, Samsung Buds and Pixel Buds.

PowerPack 2

USB-C Charging Cable.

How many times can the PowerPack 2 charge my smartphone?
Depending on the age and battery health of your device, the PowerPack 2 should charge an iPhone 15 from 0-100% twice. It will charge a Samsung S23 fully in 1.5 hours and an iPhone 15 in 2.5-3 hours.

Is the PowerPack 2 compatible with both Apple and Android devices?
The PowerPack 2 comes equipped with a built-in USB-C cable & lightning cable. Making the PowerPack 2 compatible with both Apple and Android devices.

Is the PowerPack 2 suitable for air travel?
The PowerPack 2 is rated for 37Wh, which is under the 100Wh accepted by the majority of airlines. Check with your airline to confirm the maximum limits.

How does the MagSafe-compatible feature work?
The PowerPack 2 features a MagSafe charging area on the front of the charger. All you have to do is snap on your MagSafe compatible device to begin wirelessly charging. If you do not have a MagSafe compatible device you will need to purchase one of our SnapMag cases.

Please contact us if you need a copy of the product user manual

My PowerPack 2 feels like its overheating!

It’s normal for the PowerPack 2 to become slightly warm during charging, particularly when multiple devices are connected. However, if the unit becomes excessively hot, disconnect all devices immediately and allow the PowerPack to cool down before using it again.

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns. 

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

• Normal wear and tear from daily use.

• Misuse, lack of care, mishandling, or accidents outside the warranty scope.

• Use of the product beyond its intended purpose.

• Damage from improper/unauthorised repair or maintenance.

• Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined. 

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

• For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.