PowerPack Mini | 5,000mAh Mini Power Bank

Edited

Description & How To Use

PowerPack Mini is the ultimate portable charger, perfect for on the go no matter where life takes you. A truly wireless portable charger with built-in precision magnetic alignment, this will be your phone’s new best friend. Equipped with 15W Qi wireless and USB-C PD 18W, this little pocket rocket will charge your device from 0 to 50% in just 30 minutes! The PowerPack Mini includes a SnapMag ring and is suitable for any smart device including iPhone, Samsung, Google, Android and any Qi wireless enabled device.


Unboxing and Tutorial


Tech Specs & Compatibility

Tech Specs
Battery Capacity: 5,000mAh (18.5Wh)
Wireless Output: Qi 15W Max (5W/7.5W/10W/15W)
USB C Output: PD18W (5V/3A, 9V/2A, 12V/1.5A)
USB C Input: PD18W (5V/3A, 9V/2A, 12V/1.5A)
Dimensions: 103mm x 66mm x 18mm
LED illumination (Two)
Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection
Weight: 135g

Compatibility
The PowerPack Mini is compatible with a wide range of devices including any Qi wireless compatible device and any USB-C charging device.


SnapMag Compatibility
The PowerPack Mini is compatible with our range of SnapMag cases and SnapMag rings for precise snap on magnetic alignment.

MagSafe Compatibility
PowerPack Mini is MagSafe compatible and will magnetically attach without additional cases or magnetic rings on MagSafe compatible devices. Currently iPhone 12 and newer.

USB-C/PD Compatibility
The PowerPack Mini can charge fast charge all compatible USB-C PD devices. Simply plug in a USB C-C or USB C-A cable and plug into your smart device and charging will begin.

Qi Wireless Compatibility
The PowerPack Mini can charge any Qi wireless device. This includes any iPhone 8 or later, Samsung Galaxy S6 or later, Google Pixel 4 or later and other Qi enabled devices.

It is also compatible with AirPods 2 (wireless charging case) and AirPods Pro, Samsung Buds and Pixel Buds.



What's Included

PowerPack Mini
USB C-A Cable
SnapMag Ring
User Manual

Note: The PowerPack will only attach magnetically if you have a MagSafe compatible phone or phone case such as our SnapMag case or SnapMag ring.

Quick charge plug is not included. If you do not have one - make sure to check out our Quick Charge wall plug.


FAQ's

Does it really charge 50% in 30 minutes?

PD, also known as power delivery, has the ability to charge devices more than 2.5x faster than a standard charger. It will allow for rapid recharge speed up to 3x faster. Power your iPhone 11 from 0% to 50% in just 30 minutes using the USB C output at the bottom of the PowerPack Mini. This charging speed is only true for PD, not Qi wireless.

Does it support the new iPhone's with MagSafe?
Yes, the PowerPack Mini is MagSafe compatible and can be used with the iPhone's 12, 13, 14 and 15 range. Without a phone case, it will magnetically attach and charge wirelessly.

Will the PowerPack Mini work with a phone case?
We suggest using our SnapMag cases so it will attach magnetically as our cases have a built in SnapMag ring. If you are using your own case, ensure it is less than 5mm thick and you are using the included SnapMag Ring on the outside of your phone case (please note nothing can be placed in between your phone and case).

Will it charge my iPhone 11 or older iPhone model?
The PowerPack Mini can charge iPhone 11 both with Qi wireless and a USB C to lightning cable. However for the magnetic connection to work, you must either use the included SnapMag Ring or one of our SnapMag cases or a compatible MagSafe case.

Will the PowerPack Mini charge my Google Pixel or Samsung Galaxy device?
Yes, the PowerPack Mini is capable of charging a wide range of devices including the latest Google Pixel, Samsung Galaxy devices and any other devices that are enabled with Qi Wireless. You can attach the SnapMag ring that's included or use any USB C cable.

How many chargers will I get out of the PowerPack Mini?

PowerPack mini offers 2x most MagSafe power banks at 5,000mAh capacity. Give your iPhone 12 mini - 1.24 charges, iPhone 12 - 0.95 charges, iPhone 12 Pro - 0.97 charges, iPhone 12 Pro Max - 0.75 charges.

Is the PowerPack Mini travel safe for airplanes?
Yes, the PowerPack Mini is totally safe for carry-on bags and does not exceed the limit allowed.


User Manual

Please contact us if you need a copy of the product user manual


Troubleshooting

The PowerPack Mini is not recharging my phone

Firstly make sure that your device is wireless charging enabled. Ensure that the PowerPack Mini is properly aligned with the wireless charging coils on your phone. Additionally, confirm that the PowerPack Mini is powered on before attempting to charge.

The PowerPack Mini feels hot when charging on my phone

Wireless charging is synonymous with heat as it is a less efficient form of charging compared to cable charging. This is normal to feel some heat when the unit is charging on your device. However there are some tips to reduce the heat generated from the unit

1. Remove from Case: If the PowerPack Mini is trying to charge your phone with it in a thick protective case, remove it to improve heat dissipation as well as improve efficiency

2. Cool Environment: Place the device in a well-ventilated area, away from direct sunlight or heat sources, to allow it to cool down.

3. Avoid Using While Charging: If the device overheats during charging, stop using it and let it cool down completely before continuing to charge.


Warranty

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns. 

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

  • Normal wear and tear from daily use.

  • Misuse, lack of care, mishandling, or accidents outside the warranty scope.

  • Use of the product beyond its intended purpose.

  • Damage from improper/unauthorised repair or maintenance.

  • Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.


60 Day Return Guarantee

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined. 

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

  • For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.