PowerPack Nano | Key Ring Mini Power Bank

Edited

Description & How To Use

The PowerPack Nano is a reliable backup charger that offers a convenient charging solution for anyone on the go. With built-in lighting and USB-C cables that are compatible with Android and Apple devices, it eliminates the need of carrying messy cables. Its 2,000mAh battery delivers a quick power boost when needed, while the built-in LED light serves as a handy tool in the dark.


Unboxing and Tutorial


Tech Specs & Compatibility

Tech Specs
Battery Capacity: 2,000mAh/7.4Wh 

USB-C Input: 5V/2A Max 

USC-C Output: 5V/2A Max 

Lightning Output: 5V/2A Max 

Dimensions: 65mm x 38mm x 10mm 

Weight: 61g 


Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection.

Compatibility
The PowerPack Nano is capable of charging almost any mobile device that takes USB-C or lightning as a charging method, including Apple & Android.



It is also compatible with all Apple AirPods models, Samsung Buds and Pixel Buds.


What's Included

PowerPack Nano  
USB C-A Cable

User Manual


FAQ's

What devices can I charge with the PowerPack Nano?
The PowerPack Nano can charge most mobile devices, including those that use USB-C or lightning cables, such as Apple and Android smartphones.



How many devices can I charge at once?
The PowerPack Nano can charge only one device at once. While it may not be suitable for charging multiple devices simultaneously, its focus on charging one device at a time ensures that it delivers optimal charging performance and provides you with an extra boost of charge when you need it most. 



How much charge can the PowerPack Nano give my phone?
The PowerPack Nano is the perfect backup charger when on the go. It has the ability to provide up to 50% battery to your smartphone, ensuring that you are never caught with a dead battery.

How long does it take to charge the PowerPack Nano?
The PowerPack Nano requires approximately 1.2 hours to recharge. The included USB C-A cable can be used to recharge the PowerPack Nano.


User Manual

Please contact us if you need a copy of the product user manual


Troubleshooting

Why doesn't the PowerPack Nano fully recharge my device?!

The PowerPack Nano is designed as an emergency charger, capable of providing approximately 20-50% additional charge to most smartphones on the market when you need it most

How do I turn off the lights?

Press the power button to cycle through the different light modes

The PowerPack Nano feels hot when charging!

The unit is equipped with safety protocols to prevent overheating. It’s normal for the PowerPack Nano to feel warm while it’s providing maximum charge to recharge your device. If it becomes excessively hot, stop using it and allow it to cool down before resuming.


Warranty

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns. 

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

  • Normal wear and tear from daily use.

  • Misuse, lack of care, mishandling, or accidents outside the warranty scope.

  • Use of the product beyond its intended purpose.

  • Damage from improper/unauthorised repair or maintenance.

  • Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.


60 Day Return Guarantee

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined. 

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

  • For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.