PowerPack Roam | Waterproof Outdoor Power Bank

Introducing the PowerPack Roam: the ultimate outdoor power bank crafted for adventurers and outdoor enthusiasts. Whether you’re camping, hiking, or exploring, this power bank ensures your devices stay charged and ready for action. With a 20W USB-C output, you can charge most USB-C compatible devices at lightning-fast speeds, while the 18W USB-A output powers up your other gadgets. The robust 15,000mAh battery can charge most flagship smartphones up to three times on a single charge, keeping you connected throughout your adventures. The built-in LED flashlight, with three brightness settings and an SOS mode, ensures you’re never left in the dark. Designed with an IP67 waterproof rating, the PowerPack Roam is exceptionally durable and ready to withstand the rigours of any outdoor adventure.

Tech Specs
Battery Capacity: 15,000mAh
USB-C Input: 5V/3A, 9V/2A
USB-C Output: 5V/3A,9V/2.22A,12V/1.67A
USB-A Output: 5V/3A,9V/2.2A,12V/1.5A
Total Maximum Output: 20W
Waterproof Rating: IP67
Lumens: 90 lumens
Dimensions: 130mm x 80mm
Weight: 389g

Safety Protections: Overcharge protection, battery over-discharge protection, overcurrent protection, short circuit protection, over-discharge voltage protection, over temperature protection

Compatibility
The PowerPack Roam is capable of charging almost any smartphone that takes USB-C or lightning as a charging method.

- PowerPack Roam
- USB-C cable

How many devices can I charge at once?
The PowerPack Roam has a built-in USB-A port and USB-C port making it capable of charging up to 2 devices at the same time.

Is the PowerPack Roam waterproof?
Yes, the PowerPack Roam has an IP67 waterproof rating. This means the PowerPack Roam can be fully submerged in fresh water to a depth of 3 feet for up to 30 minutes.

Can the PowerPack Roam fast charge my smartphone?
One of the biggest benefits of the PowerPack Universal Pro is the ability to charge your laptop on the go. No longer be restricted by cables and wall plugs to charge your devices.

What is the battery capacity of the PowerPack Roam?
The PowerPack Roam boasts a powerful 15,000mAh battery, allowing you to charge your smartphone up to 3 times off one single charge.

Please contact us if you need a copy of the product user manual

Warranty Coverage:

All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.

Scope of Warranty:

Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.

Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.

Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns. 

Claim Requirements:

To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.

Exclusions:

Our warranty does not cover:

• Normal wear and tear from daily use.

• Misuse, lack of care, mishandling, or accidents outside the warranty scope.

• Use of the product beyond its intended purpose.

• Damage from improper/unauthorised repair or maintenance.

• Subjective assessments of the product, such as speed or strength.

Warranty Claim Process:

Filing a warranty claim is straightforward:

Contact our customer service team via email or through our online form.

We'll guide you through each step, ensuring a hassle-free experience.

Australian Consumer Law:

Our warranty is designed to complement the rights you have under Australian Consumer Law, offering additional protection and confidence in your purchase.

Our Promise:

At SnapWireless we design and create our range of charging products to be simple to use and multi-functional. However we understand that purchasing online can always come with some difficulties, so we offer a straightforward 60-day returns policy to ensure a seamless shopping experience.

Whether you’ve changed your mind or are not fully satisfied with your purchase, our returns policy is designed to give you peace of mind. As long as the product(s) meet the conditions set out below in this policy, we can help process a return quickly and smoothly for you.

Returns Criteria:

Condition: Items must be returned unused, in their original and resalable condition, including all accessories, manuals, and documentation. The product’s original packaging should be intact and unaltered.

Time Frame: You have 60 days from the delivery date to initiate a return for a full refund, store credit, or exchange.

Purchase Verification: Returns are only accepted for items purchased directly from SnapWireless’s online store. For items bought from authorised retailers, please contact them directly for returns.

Proof of Purchase: A receipt or proof of purchase is required for all returns. Returns without verification may be declined. 

Shipping Costs: The original shipping fee is non-refundable, and return shipping is not covered by SnapWireless. For your convenience, we are able to offer prepaid return shipping labels for customers in Australia if requested at a flat rate of AU$9.50, which will be deducted from your refund.

Refund Process:

Processing Time: We aim to process your return within 7 business days of receiving it, but this may vary during peak period times. Refunds cover the cost of the product only and do not include shipping fees.

Discretionary Returns:

• For items opened and used, returns may still be considered at our sole discretion. A restocking fee of 30% applies to these returns if accepted, to account for repackaging and restocking expenses.

Disclaimer: We reserve the right to refuse returns that do not meet our return conditions. If an item appears used or cannot be restocked, we will contact you regarding your ineligible refund, exchange, or store credit request.

Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Additionally, you have the right to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.